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Commercial HBO internship with a fun and fast growing startup in the heart of Amsterdam

Functie Customer Success intern
Opleidingsniveau HBO
Locatie Amsterdam
Dagen per week 4 of 5
Beschikbaarheid Vervuld
Stageduur 3 - 6 maanden
Stagesoorten Afstudeerstage , Meewerkstage
Stagevergoeding € 300

Taakomschrijving

As our Customer Success Intern, you assist our Client Onboarding Specialists in a very hands-on way. You work on real projects that directly impact our company and our clients’ happiness, while learning from our collaborative, high-performing team. Plus, you help lay the groundworks for our new Customer Success Management department.

Werkzaamheden

  • Double-check implementations to ensure a smooth start for our clients
  • Measure Customer Health Score
  • Present ideas to optimize our onboarding process
  • Dive into our clients’ dashboards to identify opportunities
  • Contact clients with pro tips to use our platform even more to their advantage
  • Develop a format to reach out to our clients via email and phone
  • Log your activity in Intercom daily
  • Show a fierce passion for helping restaurants achieve online success

Gewenste profiel

  • You study sales or marketing
  • You are fluent in Dutch (native) and proficient in English
  • You love making people’s live a little easier
  • You are at ease on the phone
  • You are confident, yet eager to learn
  • You are well-organized and self-motivated

Wat bieden wij

  • A brand new office in Amsterdam's Jordaan district
  • A Macbook Air, plus all the tools you need to be a high performer
  • A monthly allowance of EUR 300
  • A plethora of growth and career opportunities
  • A handpicked team of the best people

At Formitable, we love good food, we love good restaurants, and we’re great at building software. Our innovative ecommerce platform helps restaurants create a unique booking experience, work smarter, and book a full house every night.

Restaurants love our platform, that’s why we’re growing rapidly. Right now, we’re a team of 20+ high-energy, fun-loving, hard-working people. None of us believe in chaining clients to long term contracts. All of us believe in building a great product that restaurants are happy to use. And most of us love talking about food, preferably over drinks.

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