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Outsmart technology with wisdom of the crowd

Functie User experience design
Opleidingsniveau HBO, WO
Locatie Amsterdam
Dagen per week 5
Stageduur 1 - 24 maanden
Stagesoorten Afstudeerstage
Stagevergoeding € 500

Taakomschrijving

Smartphones are becoming the standard and mobile Internet is growing fast. As more and more people are getting increasingly complex smartphones, the complexity and amount of support questions are also increasing. The early adopters could usually fix their own problems, but the less tech-savvy people are turning to their providers for answers.

If the providers are unable to help, their customers will look for answers elsewhere. They might turn to their ‘techy‘ cousin or look for answers on the Internet: on forums, blogs or social media. In this maze of tips, tricks and fixes it is very easy to get lost or find wrong information that might cause more harm than it solves.

What if we could leverage the information that is out there in a curated social system, where expert users can help support other users getting the most out of their smartphone using Qelp technology and content? Tap into the wisdom of the crowd to let people help people outsmart their technology.

Werkzaamheden

  • User research
  • Concept development
  • Visual design
  • Prototyping

Gewenste profiel

  • Strong design skills
  • Analytical mindset
  • Creative
  • User centered thinking

Wat bieden wij

  • Friendly atmosphere
  • Challenging assigment
  • Monthly drinks

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